Beta

VMware SASE

Operational Partial Impact Major Impact
All Systems Operational
North America-San Jose Operational
Orchestrator Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
North America-Atlanta Operational
Cloud Web Security Operational
Secure Access Operational
SD-WAN Operational
North America-Chicago Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
North America-Dallas Operational
SD-WAN Operational
Orchestrator Operational
Cloud Web Security Operational
Secure Access Operational
North America-Ashburn Operational
SD-WAN
Operational
Cloud Web Security Operational
Secure Access Operational
Orchestrator Operational
North America-Los Angeles Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
North America-Denver Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
North America-New York Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
North America-Seattle Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
North America-Vancouver Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
North America-Toronto Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
North America-Oregon Operational
ENI Operational
Orchestrator Operational
North America-Miami Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
North America-Washington Operational
ENI Operational
North America-Montreal Operational
Orchestrator Operational
Europe-London Operational
Orchestrator Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
Europe-Frankfurt Operational
SD-WAN Operational
Orchestrator Operational
Cloud Web Security Operational
Secure Access Operational
ENI Operational
Europe-Dublin Operational
SD-WAN Operational
Orchestrator Operational
Cloud Web Security Operational
Secure Access Operational
Europe-Milan Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
Europe-Paris Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
Europe-Amsterdam Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
Asia-Singapore Operational
Orchestrator Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
Asia-Tokyo Operational
SD-WAN Operational
Orchestrator Operational
Cloud Web Security Operational
Secure Access Operational
Asia-Osaka Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
Asia-Mumbai Operational
Orchestrator Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
Asia-Hong Kong Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
Oceania-Sydney Operational
SD-WAN Operational
Orchestrator Operational
Cloud Web Security Operational
Secure Access Operational
ENI Operational
Oceania-Melbourne Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
LATAM-Sao Paulo Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
Oceania-Auckland Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
North America-Mexico City Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
Asia-Jakarta Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
Europe-Warsaw Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
Africa-Johannesburg Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
Asia-Dubai Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
Asia-Tel Aviv Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
LATAM-Bogota Operational
SD-WAN Operational
Cloud Web Security Operational
Secure Access Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 2, 2023

No incidents reported today.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023
Resolved - The VMware SASE team has not encountered additional issues in monitoring and has implemented a fix to resolve this incident. Accordingly, this is the final notification for this incident which will now be closed.

Start Time: 29/Sep/23 19:56 UTC
End Time: 29/Sep/23 21:49 UTC

Current Impact: None (issue resolved)

Sep 29, 22:11 UTC
Investigating - The VMware SASE team has become aware of a potential service event and is gathering more information. Engineering resources have been engaged and an update will be provided shortly.

Start Time: 29/Sep/23 19:56 UTC
End Time: To be determined

Current Impact: On vco31-usvi1 CWS/SA Management Services may not be functional.

Sep 29, 20:52 UTC
Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023
Resolved - The VMware SASE team has not encountered additional issues in monitoring and has implemented a fix to resolve this incident. Accordingly, this is the final notification for this incident which will now be closed.

Start Time: Mon Sep 25 2023 7:31 PM UTC
End Time: Mon Sep 25 2023 11:15 PM UTC

Current Impact: None (issue resolved)

Sep 26, 07:50 UTC
Monitoring - Service impact has been mitigated. Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the service desk, link: https://kb.vmware.com/s/article/2006985.

Start Time : Sep 25 2023 7:31 PM UTC
End Time : Sep 26 2023 5:10 AM UTC

Current Impact: None (issue mitigated and being monitored)

Sep 26, 05:34 UTC
Update - Service impact has been identified. The VMware SASE team is still investigating and working to mitigate impact. Further updates will be provided shortly.

Start Time: Sep 25 2023 7:31 PM UTC
End Time: To be determined

Current Impact: Management plane services may not be functional on vco129-usvi1

Sep 26, 02:57 UTC
Identified - Service impact has been identified. The VMware SASE team is still investigating and working to mitigate impact. Further updates will be provided shortly.

Start Time: Mon Sep 25 2023 7:31 PM UTC
End Time: To be determined

Current Impact: Management plane services may not be functional on vco129-usvi1

Sep 25, 23:33 UTC
Monitoring - Service impact has been mitigated. Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the service desk, link: https://kb.vmware.com/s/article/2006985.

Start Time: Mon Sep 25 2023 7:31 PM UTC
End Time: Mon Sep 25 2023 11:15 PM UTC

Current Impact: None (issue mitigated and being monitored)

Sep 25, 23:26 UTC
Investigating - The VMware SASE team has become aware of a potential service event and is gathering more information. Engineering resources have been engaged and an update will be provided shortly.

Start Time: Mon Sep 25 2023 7:31 PM UTC
End Time: To be determined

Current Impact: Management plane services may not be functional on vco129-usvi1

Sep 25, 23:04 UTC
Sep 25, 2023
Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
Resolved - The VMware SASE team has not encountered additional issues in monitoring and has implemented a fix to resolve this incident. Accordingly, this is the final notification for this incident which will now be closed.

Start Time: 22 September, 2023 14:30 UTC
End Time: 22 September, 2023 14:50 UTC

Current Impact: None (issue resolved)

Sep 22, 18:19 UTC
Update - Service impact has been mitigated DB restarted and investigating root cause. Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the service desk, link: https://kb.vmware.com/s/article/2006985.

Start Time: 22 September, 2023 14:30 UTC
End Time: 22 September, 2023 14:50 UTC

Current Impact: None (issue mitigated and being monitored)

Sep 22, 15:36 UTC
Monitoring - Service impact has been mitigated. Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the service desk, link: https://kb.vmware.com/s/article/2006985.

Start Time: 22 September, 2023 14:30 UTC
End Time: 22 September, 2023 14:50 UTC

Current Impact: None (issue mitigated and being monitored)

Sep 22, 14:59 UTC
Sep 21, 2023
Resolved - The VMware SASE team has not encountered additional issues in monitoring and has implemented a fix will be implemented to prevent incident reoccurrence. Accordingly, this is the final notification for this incident which will now be closed.

Start Time: 7 September 05:25 UTC
End Time: 15 September 23:00 UTC

Current Impact: None (issue resolved)

Sep 21, 00:51 UTC
Update - VCO is now stable. VMware SASE team created a hotfix that will address the issue. VMware Support will coordinate with our partner to schedule the upgrade. Further updates will be provided by 21st September 19:00 UTC
Sep 20, 05:07 UTC
Update - VCO is now stable. A software fix is required to prevent future occurrences. VMware SASE team has produced a hotfix (currently being tested) that will address the issue with an ETA of 11 September. VMware Support will coordinate with our partner to schedule the upgrade once the hotfix has completed validation. Further updates will be provided by 11th September 19:00 UTC
Sep 8, 20:35 UTC
Update - VCO is now stable. A software fix is required to prevent future occurrences. VMware SASE team has produced a hotfix (currently being tested) that will address the issue. VMware Support will coordinate with our partner to schedule the upgrade once the hotfix is validated.. Further updates will be provided by 8th September 19:00 UTC
Sep 8, 13:48 UTC
Update - Software fix has been identified. The VMware SASE team has produced a hotfix (currently being tested) that will address the issue, support will coordinate with partner for scheduling upgrade. Further updates will be provided by 8th September 13:00 UTC
Sep 8, 06:50 UTC
Update - Software fix has been identified. The VMware SASE team has produced a hotfix (currently being tested) that will address the issue, support will coordinate with partner for scheduling upgrade. Further updates will be provided by 8th September 0500 UTC
Sep 7, 23:03 UTC
Update - Software fix has been identified. The VMware SASE team is working on a hotfix to address the issue and support will coordinate with partner for scheduling upgrade. Further updates will be provided by 7th September 2300 UTC
Sep 7, 18:40 UTC
Update - Software fix has been identified. The VMware SASE team is working on a hotfix to address the issue. Further updates will be provided in approx. one hour.
Sep 7, 17:24 UTC
Update - Service impact has been identified. The VMware SASE team is still investigating and working to mitigate impact. Further updates will be provided shortly.

Start Time: 7 September 05:25 UTC
End Time: To be determined

Current Impact: Partial impact. UI remains accessible without complete failures. Users may encounter slowness when trying to access the VCO portal.

Sep 7, 15:21 UTC
Update - Service impact has been identified. The VMware SASE team is still investigating and working to mitigate impact. Further updates will be provided shortly.

Start Time: 7 September 05:25 UTC
End Time: To be determined

Current Impact: Partial impact. UI inaccessible & slowness in accessing intermittently.

Sep 7, 14:14 UTC
Update - Service impact has been identified. The VMware SASE team is still investigating and working to mitigate impact. Further updates will be provided shortly.

Start Time: 7 September 05:25 UTC
End Time: To be determined

Current Impact: Partial impact. UI inaccessible & slowness in accessing intermittently.

Sep 7, 13:13 UTC
Identified - Service impact has been identified. The VMware SASE team is still investigating and working to mitigate impact. Further updates will be provided shortly.

Start Time: 7 September 05:25 UTC
End Time: To be determined

Current Impact: Partial impact. UI inaccessible & slowness in accessing intermittently.

Sep 7, 12:28 UTC
Sep 20, 2023
Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.